If there are red icons, there was an error syncing that item.If there are yellow icons, Box Sync is scanning your folder tree and/or syncing your content.On Windows, if there are no icons, you may be logged out of Box Sync.Files and folders with blue check mark icons indicate successful syncing.It will be on a local native drive by default. If the Box Sync folder is not here, make sure you have Box Sync installed and that is it installed on a local native drive (not a network or external drive).The Box Sync folder appears in the favorites section.To help in troubleshooting, here's a quick example of a healthy Box Sync folder for reference: This guide contains common Box Sync issues and what to do if files are not syncing.
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